Billing Policies > Payment Options

Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services are the responsibility of the patient and must be paid within 30 days of receipt of the statement. Payments may be made via

  • Cash, check, or money order
  • Visa
  • Discover
  • American Express
  • Mastercard

A Customer Service Representative is available between 8am - 5pm, Monday - Friday at the phone numbers listed below. Billing questions may be submitted via email to

  • Covenant Hospital Lubbock - 806-725-5773
  • Covenant Hospital Levelland - 806-897-2354
  • Covenant Hospital Plainview - 806-296-5531