Billing Policies > Payment Options

Unpaid balances, including all applicable co-payments, co-insurance, deductibles and any non-covered services are the responsibility of the patient and must be paid within 30 days of receipt of the statement. Payments may be made via

• Cash, check, or money order
• Visa
• Discover
• American Express
• Mastercard

A Customer Service Representative is available between 8am - 5pm, Monday - Friday at the phone numbers listed below. Billing questions may be submitted via email to billing@covhs.org.

• Covenant Hospital Lubbock - 806-725-5773
• Covenant Hospital Levelland - 806-897-2354
• Covenant Hospital Plainview - 806-296-5531